1. Who We Are

This Privacy Policy explains how Shoptimum LLC, operating as Shoptimum Studio ("we," "us," or "our"), collects, uses, and protects your information when you visit shoptimumstudio.com or engage our services.

For privacy-related questions, contact us at hello@shoptimumstudio.com.

2. Information We Collect

Information you provide: We collect the information you give us directly — your name, email address, business details, and website URL when you submit a form, request an audit, or contact us by email. During active projects, we also collect project-related information you share with us, such as store access credentials, analytics data, and business goals.

Information collected automatically: When you visit our website, we automatically collect technical data including your browser type, device, IP address, pages visited, time on site, and referring URLs. This data is collected through cookies and similar technologies (see Section 6).

Information from third-party tools: We use third-party analytics and advertising tools that may collect data about your activity on our website. See Section 6 for details.

3. How We Use Your Information

We use the information we collect to respond to inquiries and audit requests, deliver the services you engage us for, send proposals and project updates, improve our website and marketing, and comply with legal obligations.

We do not sell your personal information.

4. Legal Basis for Processing

If you are located in the European Economic Area or United Kingdom, we process your data based on consent (when you submit a form or opt into communications), legitimate interest (to operate and improve our website and services), or contractual necessity (to deliver services you have engaged us for).

5. How We Share Your Information

We may share your information with service providers who help us run our business (hosting, email, analytics, payment processing), professional advisors when necessary, and legal authorities if required by law.

We do not share your information with third parties for their own marketing purposes.

6. Cookies and Tracking

Our website uses cookies and similar technologies to support core functionality, analyze traffic, and measure marketing performance.

Essential cookies are required for basic website functionality and cannot be disabled.

Analytics cookies help us understand how visitors use our website. We may use tools such as Google Analytics or similar services to collect anonymized usage data.

Marketing cookies may be used to measure the effectiveness of advertising campaigns and to serve relevant ads through third-party platforms. These cookies may be placed by advertising services we use.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect site functionality.

We may update the specific tools and services we use over time. This section reflects our general approach to cookies and tracking rather than an exhaustive list of every tool currently active.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy. Project records and contact information are typically retained for up to 3 years after last meaningful contact or project completion, unless a longer period is required by law or a legitimate business need.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, object to or restrict certain processing, withdraw consent, or request data portability.

To exercise any of these rights, contact us at hello@shoptimumstudio.com. We will respond within a reasonable period and, where required by applicable law, within the legally mandated timeframe.

California residents: Under the CCPA, you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take reasonable steps to protect your data in accordance with this policy and applicable law.

10. Children's Privacy

Our website and services are not directed at individuals under 16. We do not knowingly collect personal information from children.

11. Changes and Contact

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. If any provision of this policy is found unenforceable, the remaining provisions continue in full effect.

Questions about this policy or your data:

Shoptimum LLC Email: hello@shoptimumstudio.com